SMS Terms & Conditions
Last Updated: September 14, 2026 • Effective Date: January 1, 2026
These SMS Terms & Conditions ("SMS Terms") govern the mobile text messaging services (the "Messaging Service") operated by JASS SOLUTIONS LLC ("Company," "we," "us," or "our"). By providing your mobile telephone number, checking an SMS opt-in consent box on our website (www.jass-solutions.com), or enrolling in our communication programs, you agree to these SMS Terms, our master Terms of Use, and our Privacy Policy.
1. Program Description & Message Types
JASS Solutions LLC operates transactional, operational, customer support, and marketing text messaging programs designed to communicate with real estate agents, brokerages, corporate partners, and prospective clients. Messages sent through our Messaging Service may include:
- Territory Exclusivity & Application Status: Confirmations and status updates regarding your market territory audit and application.
- Interactive Strategy Consultations: Appointment scheduling, reminders, calendar confirmations, and preparation details.
- Customer Care & Support: Direct responses to questions, billing inquiries, or technical support requests submitted via our web forms.
- Pipeline & Lead Notifications: Real-time alerts regarding qualified real estate inbound inquiries, speed-to-lead handoffs, or portal account alerts.
- Marketing & Product Updates: Periodic announcements regarding new software features, market intelligence reports, or promotional growth opportunities.
2. Express Written Consent & Non-Condition of Purchase
How Opt-In Is Obtained: You provide prior express written consent to receive text messages by entering your telephone number on an online inquiry form, consultation request, or portal registration form and affirmatively checking the designated opt-in consent checkbox.
No Purchase Condition: Consent to receive automated marketing or notification text messages is strictly voluntary and is NOT a condition of purchasing any goods, software, or services from JASS Solutions LLC. You may submit inquiries and conduct business with us without agreeing to receive SMS communications by contacting our team directly by phone at (816) 280-9400 or email at info@jass-solutions.com.
3. Message Frequency
Message frequency varies depending on your engagement with JASS Solutions LLC, your active service tier, and your inquiry status:
- Inquiry & Scheduling Phase: Typically 2 to 4 conversational messages per consultation or territory inquiry.
- Active Partner & Portal Accounts: Recurring notifications based on live campaign volume, CRM webhooks, or system alerts.
- Periodic Marketing: Up to 4 promotional or informational messages per month.
4. Message & Data Rates
5. How to Opt Out & Cancel (STOP)
You can revoke your consent and cancel the Messaging Service at any time. To stop receiving text messages from JASS Solutions LLC:
Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us.
After sending STOP, you will receive one single confirmation text message confirming that you have been unsubscribed from our SMS messaging list. Following that confirmation message, you will receive no further text messages from that specific messaging campaign unless you explicitly re-subscribe or submit a new inquiry requesting mobile updates.
You may also request to be removed from all text messaging lists by emailing our compliance team at info@jass-solutions.com or calling (816) 280-9400 with your mobile telephone number and request.
6. How to Get Help & Customer Support (HELP)
If you have questions, need assistance, or encounter technical difficulties with our messaging program:
Reply HELP to any text message you receive from us for instructions on how to reach our dedicated support desk.
You may also reach our support team directly by emailing info@jass-solutions.com or calling (816) 280-9400 during normal business hours (Monday – Friday, 9:00 AM – 5:00 PM CST).
7. Participating Carriers & Carrier Liability Disclaimer
Our messaging programs are supported by major United States mobile service providers, including but not limited to AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost Mobile, Cricket, MetroPCS, Virgin Mobile, and U.S. Cellular. T-Mobile is not liable for delayed or undelivered messages.
CARRIERS ARE NOT LIABLE FOR DELAYED OR UNDELIVERED MESSAGES.
Delivery of text messages is subject to effective transmission by your wireless service provider and network availability. JASS Solutions LLC and mobile carriers cannot guarantee continuous, uninterrupted, or error-free message delivery.
8. User Eligibility & Mobile Phone Number Representation
By enrolling in our Messaging Service, you represent and certify that:
- You are at least 18 years of age and legally authorized to enter into this agreement.
- You are the authorized account holder or customary user of the mobile phone number you provided.
- You will promptly notify JASS Solutions LLC if your mobile phone number changes, is reassigned, or is terminated by your carrier, to prevent unwanted communications to subsequent number assignees.
9. Mobile Privacy & Zero Third-Party Data Sharing Policy
STRICT TCPA & CARRIER COMPLIANCE GUARANTEE: JASS Solutions LLC does NOT sell, rent, lease, barter, or share your mobile phone number, opt-in consent records, or SMS conversational data with any third parties, affiliates, or marketers for their own marketing or promotional purposes under any circumstances.
Your mobile phone information is utilized strictly to provide the services and communications you requested, and is processed only by verified telecommunications software infrastructure providers (e.g., A2P 10DLC compliant messaging gateways) operating under strict non-disclosure obligations. For more information, please review our full Privacy Policy.
10. Modifications to SMS Terms
We reserve the right to modify or terminate the Messaging Service or these SMS Terms at any time without prior individual notice, subject to applicable law. Any revisions will be published on this page with an updated "Last Updated" date. Your continued participation in our messaging program after revisions are posted constitutes your binding acceptance of the updated SMS Terms.
11. Governing Law & Jurisdiction
These SMS Terms shall be governed by and construed in accordance with the laws of the State of Missouri and the federal laws of the United States, without giving effect to any conflict of law principles. Any dispute arising from or relating to these SMS Terms or our text messaging program shall be subject to the exclusive jurisdiction of the state or federal courts located in Jackson County, Missouri, USA.
12. Contact Information
For inquiries or assistance regarding these SMS Terms or our communications practices, please contact our compliance desk:
JASS SOLUTIONS LLC
Department: Legal, Regulatory & Messaging Compliance
Mailing Address: 710 Central St, Kansas City, MO 64105-1682, USA
Telephone: +1 (816) 280-9400
Email: info@jass-solutions.com
Website: https://www.jass-solutions.com